OUR PLEDGE OF PERFORMANCE TO YOU
At BDI, we are dedicated to you and committed to treating you as a person, not a policy. With access to a variety of top insurance providers, we offer our clients competitive pricing, a variety of choice products and unparalleled advocacy.
Delivering quality insurance policies that include comprehensive value and superior customer care means that we make the following commitments to our clients:
Guide you through the claims process to a prompt and fair resolution of your claim.
Help solve problems related to your coverage or account.
Explain the coverages and options available to you through our agency, at your request.
Return your phone calls and emails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, email and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.
We value the opportunity to learn how we can work for you. Start a Free Rate Quote or call our office 830-303-8300 and let us demonstrate our dedication to delivering quality insurance policies that include comprehensive value and superior customer care.